I've been grandfathered into this insurance offer for £11.95 with my current HSBC advance account, but with account switching offers, I'm looking into whether it's worth holding onto this.
Curbo Posts: 1 Newbie
Hi Keekstuff. I have used the breakdown service twice, the mobile phone repair once and just recently the Travel insurance. On every occasion I have found the service to be impeccable, I couldn't recommend it more highly. The recent travel insurance claim was due to having to cancel a big holiday we had planned to South Africa, due to my father-in-law receiving a terminal cancer diagnosis. The people at HSBC claims have been excellent; they were clear on what I would need to provide to make a successful claim and settled within 2 weeks. I had a discrepancy on the settlement amount and was lucky enough to speak to Charlotte at HSBC Claims, who took the details and agreed to make direct contact with Trailfinders to resolve the matter. I got a call back in 10 minutes to resolve the issue. I've felt that everybody I have spoken with regarding this claim was extremely sympathetic, the approach was a very human one. I usually think the worst if I have to deal with insurers; I can't praise the HSBC claims team highly enough.
Hope this helps.
This discussion has been closed.
Back to Top
We see you are using a default avatar. It takes only a few seconds to pick a picture.